Return & Refund Policy

We want you to be satisfied with your purchase.

Return Period

Customers may request a return within 30 days of receiving their order, provided the product meets the requirements below.

Return Requirements

Returned items must:

• Be unworn and unused
• Be in original condition
• Have original tags attached where applicable
• Include original packaging when reasonably possible
• Not show signs of washing, damage, staining, or alteration

For hygiene reasons, certain intimate apparel, underwear, swimwear, or other products may not be eligible for return once opened or worn, unless the item is defective or otherwise required by applicable law.

Non-Returnable Items

The following products may not be eligible for return:

• Worn or washed items
• Items without required hygiene seals
• Personalized products
• Final-sale products
• Gift cards

Refunds

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

Approved refunds will generally be issued to the original payment method.

Depending on your payment provider, it may take several business days for the refunded amount to appear in your account.

Original shipping fees may be non-refundable unless otherwise required by applicable law.

Damaged or Incorrect Items

If you receive an incorrect, damaged, or defective item, please contact us as soon as possible with your order number and clear photos of the product.

We will review the issue and provide an appropriate solution.