Privacy Policy

At Silvaya, we respect your privacy and are committed to protecting your personal information.

Information We Collect

When you place an order, create an account, contact us, or browse our website, we may collect information such as:

• Name
• Email address
• Shipping and billing address
• Phone number
• Payment-related information
• Order information
• Device and browsing information

How We Use Your Information

We may use your information to:

• Process and fulfill orders
• Provide shipping and delivery updates
• Respond to customer inquiries
• Process returns and refunds
• Improve our website and services
• Prevent fraud and unauthorized transactions
• Send promotional communications when permitted

We do not sell your personal information to third parties.

We may share necessary information with trusted service providers, such as payment processors, shipping companies, analytics providers, and technology providers, solely to provide our services.

By using our website, you acknowledge that your information may be processed in accordance with this Privacy Policy and applicable laws.